Picnics & Patios Privacy Policy

Effective Date: 1 July 2025

At Picnics & Patios, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or engage with us online.

1. Information We Collect

We may collect the following types of personal information:

  • Name and Contact Information: such as your name, email address, phone number, and shipping/billing address when you place an order or fill out a form.
  • Payment Information: collected securely through third-party payment processors (we do not store your credit card details).
  • Browsing Data: like your IP address, device type, browser, pages visited, and time spent on our site (collected via cookies or analytics tools).
  • Communication Data: any messages or inquiries you send via contact forms, email, or social media.

2. How We Use Your Information

We use your information to:

  • Fulfill and ship orders
  • Communicate with you about your purchase
  • Respond to your customer service requests
  • Send promotional emails (only if you opt-in)
  • Improve our website and user experience
  • Prevent fraud and maintain site security

3. Sharing Your Information

We do not sell or rent your personal data.

We only share your information with:

  • Trusted third-party services like payment processors, shipping partners, and email marketing tools
  • Analytics providers (e.g., Google Analytics) for tracking site performance
  • Authorities if required by law or to prevent fraud

All third parties are required to keep your information secure and confidential.

4. Cookies & Tracking

We use cookies to:

  • Analyze website traffic and usage
  • Remember your preferences and improve functionality
  • Deliver personalized product suggestions or promotions

You can control or disable cookies in your browser settings.

5. Email Marketing & Opt-Out

If you opt in to our newsletter or offers, we may send you occasional emails. You can unsubscribe anytime by clicking the link at the bottom of any email or by contacting us directly.

6. Data Security

We use industry-standard encryption, secure hosting, and software safeguards to protect your data. However, no method of transmission online is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we have about you
  • Correct or update your information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise any of these rights, contact us at hello@picnicsandpatios.com

8. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal data from anyone under this age.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here with an updated “Effective Date.”

10. Contact Us

If you have questions about this policy or your personal data, contact us:

Picnics & Patios
Email: support@picnicsandpatios.com
Website: https://picnicsandpatios.com

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